Follow a single cash-on-delivery order from the moment it lands to the moment its parcel comes back — and see what Verifai does at each step. Every screen below is drawn from the real app.
Elena orders a $128 basket, cash on delivery. Shopify's webhook fires; Verifai reads name, phone, email, address, IP and payment method, and runs every check in parallel. Four seconds later, the order has a score and a reason on each check.
60 out of 100 — Manual Review. Not because of one big problem, but four small ones that add up.
Home is the queue, sorted Rejected → Review → Verified, because verified orders are the ones nobody should have to look at. The reason is on the row; the score's full breakdown is a hover away. A tag on the Shopify order — Manual Review — means the same order shows up in the filters you already use.
Ten stat cards up top filter the queue on a click: Invalid phone, Duplicates, Location mismatch, Cancelled / RTO and so on. An order can carry more than one issue, so they don't sum to the total.
You call Elena. The ZIP should be 95814 — Sacramento, not Beverly Hills — and the email is gmail, not gamil. Click each red field, correct it, save. Before it touches Shopify, Verifai re-runs the relevant check on the new value and refuses a correction that's still wrong. Then it writes both fixes to the real order and re-scores it in the same click.
Score drops to 20 — Verified. The tag on the order flips. No separate re-verify step, no trip to the admin.
Every threshold is a number you can change, with a "How it works" popup that walks through a real example. The defaults are deliberately conservative — 500 km for the IP check, because mobile carriers route through regional gateways and a tight radius flags good customers all day.
Auto-tagging verified orders starts off. Run it a week, watch what it would have cleared, then let it write to real orders unattended.
The Products screen lays verification counts over your live catalogue — Confirmed, Review, Rejected, Not checked — with a confirmation rate per SKU. "Not checked" is prepaid, shown in grey and never folded into Rejected. Expand a row to see every order behind the number.
Sharma's parcel from #1046 is returned to origin. The courier tells Shipway; Shipway tells Verifai; it's recorded as a strike against his history. Shopify itself has no idea — the order still just says "fulfilled".
Six weeks on, the same phone number places #1101. The customer-history check finds three lost parcels and Rejects it on its own — the single strongest predictor of a bad COD order, and one only Verifai was keeping.
Install, import your last 60 days, and Verifai will show you what it would have caught — tagging off, nothing written, until you say so.